Thursday, 10 May 2012

Education World: Dealing With Angry Parents

Education World: Dealing With Angry Parents:

 "Over the years, Education World's "Principal Files" team of principals has tackled a wide variety of issues. They always provide practical tips for sticky situations. This month is no exception, as they tackle what to do when confronted by angry parents. Included: Tips for calming upset parents and solving problems."
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